Consultant ERP Microsoft Dynamics 365: expertise and support

Microsoft Dynamics 365 has become one of the most adopted ERPs in France and worldwide, particularly among SMEs, ETIs, and large companies looking to unify their operational management in a cloud-native environment closely integrated with the Microsoft ecosystem. Behind every successful Dynamics 365 project, a specialized ERP consultant has been able to leverage the functional richness of the solution to meet the organization’s specific needs.

What is a Microsoft Dynamics 365 ERP consultant?

A Microsoft Dynamics 365 ERP consultant is an expert specialized in the deployment, configuration, and optimization of ERP solutions within the Dynamics 365 ecosystem. Their role is to align your business processes with the solution’s features to create a coherent, high-performing, and scalable information system.

Dynamics 365 is not a monolithic ERP. It’s a modular suite of cloud applications, each covering a specific functional area: finance, supply chain, production, commerce, human resources. The Dynamics 365 consultant understands this modular architecture and can orchestrate interactions between the different applications to ensure a unified view of your data and operations.

Their involvement covers the entire project lifecycle:

  • Scoping and needs analysis: identifying processes to cover, defining the functional scope, and choosing modules tailored to your organization.
  • Parameterization and configuration: adapting the solution to your business workflows without unnecessary development.
  • Integrations: connecting Dynamics 365 with your other tools, whether it’s Power BI, Microsoft 365, a Dynamics CRM, or third-party tools.
  • Testing and validation: functional validation before production launch.
  • Training and change management: supporting your teams for a quick and sustainable adoption.
  • Support and evolution: application maintenance and version upgrades in a continuously evolving cloud environment.

TVH Consulting is a Microsoft Gold Partner. Our certified Dynamics 365 consultants support your projects from start to finish, whether in the cloud or a hybrid mode.

The Microsoft Dynamics 365 solutions covered by our consultants

The Dynamics 365 ecosystem includes several complementary ERP solutions, each designed for a specific type of company and functional scope.

Dynamics 365 Finance and Operations

Designed for ETIs and large companies, Dynamics 365 Finance and Operations covers financial management, supply chain, production, and project management. It’s the go-to solution for organizations needing a robust ERP platform, capable of handling large transaction volumes and complex international scopes.

Our consultants work on general and analytical accounting, budget management, purchase and stock planning, production scheduling, and consolidated financial reporting.

Discover our expertise Dynamics 365 Finance and Operations

Dynamics 365 Business Central

Business Central is Microsoft’s ERP solution designed for growing SMEs and ETIs. As the successor to Microsoft Navision, it offers comprehensive functional coverage (finance, purchases, sales, inventory, projects) in a modern and intuitive interface accessible from any device.

Its flexibility, subscription license model, and native integration with Microsoft 365 (Teams, Outlook, Excel) make it one of the ERP solutions most adopted by French SMEs.

Discover our expertise Dynamics 365 Business Central

Dynamics 365 Supply Chain Management

For companies where the supply chain is at the core of the activity, Dynamics 365 Supply Chain Management offers advanced features for planning, warehouse management, inventory tracking, and transport optimization. The solution uses artificial intelligence capabilities to anticipate shortages, optimize restocking, and improve operational responsiveness.

Discover our expertise Dynamics 365 Supply Chain Management

Power BI and ERP data valorization

One of the major strengths of Microsoft’s ecosystem is the seamless integration between Dynamics 365 and Power BI. Our Data and BI consultants support your teams in creating dynamic dashboards, automating reporting, and leveraging data from your ERP to inform strategic decisions.

Discover our Power BI and Data expertise

Dynamics 365 CRM: aligning sales and operations

Dynamics 365 also includes a native CRM component, fully integrated into the ERP. Our CRM consultants assist with deploying the Sales, Customer Service, and Marketing modules, ensuring a smooth connection with your ERP for a 360-degree customer view.

Discover our Dynamics 365 CRM expertise

Functional or technical Dynamics 365 consultant?

As with SAP, Dynamics 365 projects involve two complementary types of profiles.

The functional Dynamics 365 consultant

They master the business processes covered by the solution and know how to transpose them into the configuration of Dynamics 365. They lead workshops with your teams, draft functional specifications, configure the modules, and train your key users. Their dual expertise, both sectoral and applicative, is crucial for the quality of the deployment.

The technical Dynamics 365 consultant

They handle specific developments in X++ (the development language for Dynamics 365 Finance and Operations) or AL (for Business Central), integrations with third-party systems via Azure Integration Services, Power Automate, or dedicated connectors, as well as advanced customizations of the interface and data flows.

The benefits of Microsoft Dynamics 365 for your ERP project

Choosing Microsoft Dynamics 365 as your ERP foundation means opting for a coherent, scalable ecosystem deeply embedded in the daily operations of businesses.

  • Native integration with Microsoft 365: your teams are already using Teams, Outlook, and Excel. Dynamics 365 connects natively, reducing adoption friction and speeding up the learning curve.
  • A native and scalable cloud model: hosted on Azure, Dynamics 365 benefits from continuous updates, high availability, and scalability suited to your company’s growth.
  • Integrated artificial intelligence: Copilot, Microsoft’s AI assistant, is now available in Dynamics 365 to automate repetitive tasks, suggest actions, and enhance real-time data analysis.
  • A modular functional coverage: deploy the modules you need today, and add more as your organization evolves.
  • A network of certified partners: Microsoft relies on a global network of Gold and Silver partners to ensure quality deployments. TVH Consulting is part of this network as a Microsoft Gold Partner.

Successfully migrating to Dynamics 365

Many companies still use older versions of Microsoft Dynamics (Navision, AX, GP, or NAV). Migrating to Dynamics 365 is a structuring step that requires careful preparation: auditing the current system, mapping data, choosing the migration approach, and managing the change.

Our TVH Consulting consultants master all migration scenarios, whether it’s transitioning from Dynamics AX to Dynamics 365 Finance and Operations, or from Dynamics NAV to Business Central.

To structure your project beforehand, also refer to our guide on the steps of an ERP project and our advice on writing your ERP specifications.

Why choose TVH Consulting for your Microsoft Dynamics 365 projects?

TVH Consulting has been supporting French and international companies on their Microsoft Dynamics 365 projects for over 20 years. As an independent integrator and Microsoft Gold Partner, we deploy teams of certified consultants across all Dynamics 365 modules.

What sets us apart:

  • 100% project success rate, thanks to a structured methodology and personalized support at every stage.
  • Certified functional and technical Microsoft consultants, covering Dynamics 365 Finance and Operations, Business Central, Supply Chain Management, Power BI, and CRM.
  • An integrated approach to ERP, Data, BI, and CRM: your Dynamics 365 doesn’t operate in a silo. We ensure its seamless connection with your entire IT ecosystem.
  • An internal Research and Development center, developing supplementary modules and bespoke connectors to meet the specific needs of our clients.
  • A national and international presence: teams available in a dozen offices in France, Belgium, and Morocco, managing projects in over 35 countries.

Do you have a Microsoft Dynamics 365 project? Let’s discuss your needs.

Frequently Asked Questions (FAQ)

What is the difference between Dynamics 365 Business Central and Dynamics 365 Finance and Operations?

Business Central is designed for SMEs and ETIs. It offers comprehensive functional coverage in an accessible and quick-to-deploy solution. Dynamics 365 Finance and Operations targets ETIs and large companies with more complex needs: multi-entity, multi-currency, advanced supply chain and production management. Visit our detailed comparison.

Is Dynamics 365 available only in the cloud?

Dynamics 365 is primarily a cloud solution, hosted on Azure. Some hybrid configurations remain possible depending on your infrastructure constraints. Our consultants assist you in choosing the most suitable deployment mode for your organization.

How does Dynamics 365 integrate with my existing tools?

Dynamics 365 has native connectors with the entire Microsoft ecosystem (Teams, Outlook, Excel, Power BI, Azure) and integrates with third-party tools via Azure Integration Services and Power Automate. Our technical consultants handle these integrations end-to-end.