Solutions for Retail and Distribution: Optimize the Omnichannel Customer Experience
Retail and distribution are in a state of upheaval, and “phygital” is becoming a crucial challenge for brands that must adapt to an increasingly omnichannel-oriented consumption mode with ever more demanding consumers.
Whether you are a specialized B2B or B2C distributor, a retailer, a mail-order/VAD company, a pure player, or a wholesaler, the need to equip yourself with a flexible and scalable tool such as an ERP to improve customer satisfaction and expand your sales channels becomes paramount. This way, you can remain competitive by centralizing all information flows and benefiting from a 360-degree view of your activities. We offer you an ERP solution perfectly tailored to your specific needs and business challenges, integrated by expert consultants in the sector.
Challenges and specifics
of the retail and distribution industry
SupplyChain
Manage your entire supply chain at all levels: forecasting, procurement, production, warehousing, and transportation to ensure a high level of service for your increasingly demanding customers.
Commercial and Financial Management
Define a commercial and pricing strategy tailored to omnichannel by optimizing up-selling/cross-selling on your customers’ average basket through sales support tools.
Customer Satisfaction
Stay competitive through a perfect understanding of the customer and further develop “customized” products and services using CRM data, Big Data, and Machine Learning tools.
Expansion of your brand
Adopt an IT system that can accommodate your growth. Real-time visibility of information between headquarters and stores will allow for greater responsiveness: launching new products, e-commerce, deployment of new channels.The Microsoft Dynamics 365 Finance & Operations solution is your first and last step towards the digital transformation of your business. This technology platform combines ERP with a multitude of other applications for a complete solution that manages your entire enterprise, including sales, marketing, service, operations, and commerce. You will gain a 360-degree view of your organization to identify real-time insights and improve your outcomes.
Discover the ADAX Retail & Distribution Industry ERP on Microsoft Dynamics 365
An integrated solution that is easily interfaceable with other solutions to gather all your data into a single information system, ADAX Retail & Distribution was developed on the technology foundation of the Microsoft Dynamics 365 Finance & Operations ERP in collaboration with our sector clients to offer you a range of features most suited to your business, available in Cloud and On-Premise. These modules are constantly enhanced by our expert consultants thanks to the Lab’TVH:
- Maximizing sales through cross-selling and up-selling
- Complex pricing engine to support commercial strategy
- Use of a unique tool at the group level to manage stores, distribution, finance, and logistics
- Simplified management of your multichannel sales with real-time stock tracking…
The key factors for the success of an ERP project
