Third-party support and maintenance for ERP and BI:
a key success factor
We achieve our goal of a 100% project success rate because our support operates at every stage of a system implementation – before, during and after. Once the ERP and/or BI platform is live, the long-term success of your project is contingent on two key aspects, namely support to resolve problems, and maintenance to continuously improve the system. Maintaining a solution over time, and altering the configuration or delivering add-ons are time-consuming but vital work if the user experience is to be comfortable and efficient in the long run.
We provide our expertise (functional and technical, architecture and support) through our support center, approved by both Microsoft and SAP, to ensure the long-term success of your ERP and BI projects.