Solutions for Watchmaking & Jewelry: Master Excellence from Start to Finish
Between the rigorous management of precious materials, the complexity of multi-level nomenclatures, networks of specialized subcontractors spread across multiple countries, and the absolute traceability requirements, players in the watchmaking and jewelry industry operate in an environment where operational precision is not an option—it’s the very essence of the job.
ERP emerges as the essential digital foundation to unify your workflows, secure the management of your noble materials, and drive the performance of your value chain, from workshop to end customer.
With numerous successful ERP deployments in the watchmaking and jewelry industry, we offer solutions perfectly tailored to your specific requirements and business challenges, integrated by expert consultants from your sector.
The challenges and specificities of the watchmaking & jewelry industry
Management of Precious Materials Weight Accounts
Track the movements of your precious metals — gold, silver, platinum, alloys — to the gram with integrated metal accounting. Value your stocks in real time according to market prices, control processing losses, and automatically integrate these costs into your cost calculations to protect your margins.
Traceability & Quality
Ensure complete and seamless traceability of each component, batch, and serial number, from raw material to finished product delivery. Document every production step, manage non-conformities, and prepare your quality inspections with the rigor demanded by a sector where even the slightest failure impacts the brand’s reputation.
Production Management & Complex Bill of Materials
Manage manufacturing orders incorporating multi-level technical bills of materials, detailed operational ranges, and varied production modes — mass production, piece production, or limited edition. Plan your capacities, optimize your lead times, and handle product customization without overburdening your teams.
Specialized Subcontracting
Centralize the management of your entire network of partners — turning, crimping, polishing, decoration, assembly — with real-time visibility into costs, deadlines, and the progress of outsourced operations. Coordinate complex multi-actor chains without ever losing control.
Watch After-Sales Service
Manage repairs, guarantees, and returns with dedicated after-sales nomenclatures and a complete history for each piece. Provide your customers with an after-sales experience that meets the high standards of your brand, while keeping refurbishment costs under control.
International Expansion & Multi-Entity Management
Deploy a consistent core ERP model across all your subsidiaries and markets, consolidate your financial reporting in real-time, and standardize your processes at a group level. From Europe to Asia, every new market becomes an opportunity without administrative overload.
These challenges are very real, and their complexity accelerates as luxury markets globalize and customer transparency demands intensify. The sectoral expertise of our watchmaking and jewelry consultants allows us to deploy your ERP methodically, on time and within budget. You gain visibility, control over costs, and operational responsiveness — turning your information system into a true lever of performance and excellence.
The ERP systems Microsoft Dynamics 365 Finance & Operations and SAP S/4HANA form the foundation of your digital transformation. User-oriented, these platforms combine the ERP with a multitude of complementary applications (CRM, BI, Data, MES, PLM…) for a unified view of your business, from the shop floor to top management.
Discover our ERP solutions for watchmaking & jewelry
An integrated solution, connectable with your existing business tools (PLM, MES, CAD, B2B e-commerce), to centralize all your data in a unique information system. Our ERP solutions for watchmaking and jewelry have been enhanced in collaboration with our clients in the sector to cover the most critical functions of your profession, available in Cloud and On-Premise:
- Metal accounting and weight account management with real-time valuation based on market rates
- Complete traceability by serial and batch number, from raw material to finished product
- Management of multi-level bill of materials and complex operational ranges
- Integrated management of subcontracting: costs, deadlines, quantities, and real-time progress status
- Watchmaker after-sales service management: repairs, warranties, part history, and return tracking
- Cost calculation incorporating precious materials, operations, and subcontracting
- Multi-site, multi-company, and multi-currency management for internationally oriented groups
The key factors for the success of an ERP project
The ERP remains a strategic asset for your growth, but the success of the project requires strong involvement from all teams, especially senior management…
