The ADAX In-Store App: creating synergy between your various distribution channels
With the rise of e-commerce, changing consumer habits, and the periods of economic uncertainty we are facing, customer satisfaction is more than ever at the heart of your business strategy.
As a player in the Distribution sector serving both B2B and B2C customers, the speed at which your field teams adopt your business application is a major challenge.
Integrated with your Microsoft Dynamics 365 ERP, ADAX In-Store stands out for its ease of implementation and adoption by your in-house and mobile technical sales teams.
A response tailored to the profession’s new challenges
Intuitive usability
Simplify communication with all the teams in your company thanks to an easy-to-use tool. ADAX In-Store features a streamlined interface that makes it possible to receive and share structured information.
360° Customer View
Easily access your customers’ history as well as their purchasing habits through an intelligent interface that brings together the essential information your sales teams need. Gain full control over your customer relationships.
Omnichannel
Offer your customers a seamless, one-of-a-kind experience. Adax In-Store allows your customers to choose the most suitable fulfillment option while maintaining control over the retail location’s supply chain.
If you already use Microsoft Dynamics ERP and do not have a Retail module, we offer you the opportunity to benefit from our App, which is an integral part of our ADAX ERP but can also be installed individually.
By integrating the ADAX In-Store App into your ERP, you optimize the management of your business with a module fully designed to meet all the new challenges of the profession.
ADAX In-Store makes it possible to manage all point-of-sale activities: from customer reception and sales to supplier sourcing and internal logistics operations.
Your point of sale thus has its own mini ERP to manage all of its operations.
Optimize your Distribution with an intuitive tool
Accessible on a tablet or PC in a fully web-based mode, ADAX In-Store stands out for its ease of use and quick adoption.
- A simplified interface, where only the essential information for sales and back-office management is retained.
- An intuitive home dashboard for users (task list, blocked customer orders, overdue purchase orders, quotes to follow up on, today’s replenishment orders, etc.).
- A data entry flow, guided and simplified for fast interaction with the customer.
- Simplified management of stock availability, enabling supply optimization for points of sale (reducing stockouts and overstocking)
- Ability to connect Power Apps to benefit from peripheral business applications (electronic signature of delivery notes, parcel tracking, etc.)
The Key Factors for a Successful ERP Project
ERP remains a strategic asset supporting your growth, but the project’s success requires very strong involvement from all teams, especially senior management…
Benefit from all the features needed to run a point of sale
- Compatible with B2B and B2C sales, with the option to record payments and cash register transactions.
- Customer welcome console (360° view)
- Possible connectors with touchscreens for signatures, printers, and payment peripherals such as payment terminals.
- Sale of products from a catalog or non-catalog items (special or customized items).
- Generator of logistics flows associated with the order (in-store preparation, logistics platform preparation, intersite transfer order, supplier purchase order for direct delivery to the end customer or stock transit).
- Management of commercial kits and bundles.
- Configurable pricing engine (by customer grouping, by product family)
- Process security through authorizations: restriction of user access rights to reduce security risks.
