CRM Solution

CRM Solutions: Optimize Your Customer Relationship with Our Microsoft & Salesforce CRM Experts

As an expert integrator of the two market-leading solutions Dynamics 365 CRM and Salesforce, we put our recognized expertise in CRM project deployment at your service. We help you get the most out of these platforms to optimize your customer relationship management and address the specific challenges of your organization.

Thanks to the integration of Calliope Business Solutions, Isochronix, and Algoritmia within the TVH Consulting group, we have enriched our areas of expertise to offer you comprehensive and innovative solutions, perfectly adapted to your needs.

Our approach is based on packaged or customized support, and advice adapted to each stage of your project. From initial analysis to implementation, through continuous optimization and support, we are committed to guiding you step by step to successfully deploy your CRM projects.

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Solutions CRM Microsoft Dynamics 365 et Salesforce

Our Global CRM Expertise

CRM Solutions: The Answer to Your Customer Relationship Challenges

Integrating a CRM solution is now a strategic lever to optimize your customer relationship. By bringing together sales forces, marketing, and customer service on a single platform, a modern CRM allows you to better manage your interactions, personalize your communications, and strengthen customer satisfaction at each stage of their journey.

Microsoft and Salesforce CRM solutions respond to the needs of digitalizing the customer relationship, while harnessing the power of Data and Artificial Intelligence. These technologies boost team productivity by automating repetitive tasks and providing better visibility on customer interactions to improve the reliability of sales forecasts.

The advantages of a CRM solution are multiple:

A unified and centralized database: gather all your customer information in one place and get a complete view of their data.
More relevant marketing and commercial actions: effectively segment your audiences and adapt your communications to each of your customers.
A consolidated view of performance: create dynamic dashboards and use advanced analysis tools to obtain real-time visibility allowing you to make informed decisions.

Thanks to the feedback from our Calliope and Isochronix experts, we support you in the selection, integration, and optimization of your CRM. We are committed to making your CRM a key tool for your performance and digital transformation.

The Market-Leading CRM Solutions

Discover Dynamics 365 CRM, Salesforce Solutions, and Their AI Assistants

CRM
Dynamics 365

The Dynamics 365 CRM solution offers a suite of intelligent business applications available in the Cloud.

With a complete and centralized view of all customer interactions, Dynamics 365 CRM offers an in-depth understanding of the customer journey. This view shared between sales, marketing, and customer support teams strengthens collaboration and ensures a consistent customer experience.

Seamless integration with the entire Microsoft Dynamics365 ecosystem allows you to extend your CRM’s functionalities to other processes, such as finance, operations, or project management.

CRM Salesforce
by Isochronix

Salesforce offers an all-in-one Cloud CRM solution designed to support companies in their digital transformation and optimize their interactions with customers.

The platform offers a complete response to the needs of your sales, marketing, customer service, e-commerce, or even IT services teams. It allows centralizing all essential information, guaranteeing a 360° view of each interaction.

Our TVH Consulting and Isochronix experts operate in various sectors, both B2B and B2C, to meet all your specific needs and business challenges.

AI Assistants for Your CRM

At TVH Consulting, we place artificial intelligence at the heart of CRM projects.

AI assistants like Copilot for Microsoft Dynamics 365 CRM and Einstein for Salesforce transform your tools into real productivity accelerators on a daily basis to automate repetitive tasks, better anticipate customer needs to generate relevant recommendations, improve marketing campaign performance, and sales forecasts.

These advanced features allow maximizing the efficiency of your teams so they can focus on the essentials: establishing solid relationships with your customers and achieving your business objectives.

Pour aller plus loin

ERP et CRM : le duo gagnant de l’expérience client !

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Comprehensive Support for Your CRM Projects

Our Expert Services to Maximize the Performance of Your CRM Solution

Audit and Project Recovery

Conduct a comprehensive diagnosis of your Microsoft or Salesforce CRM with our experts to solve your current challenges and optimize your performance

End-to-End CRM Project Deployment

Discover our proven methodologies to successfully deploy your Microsoft and Salesforce CRM solutions and boost your customer relationship

Need Personalized Advice & Support for Deploying Your CRM Projects?

As a reference integrator partner of Microsoft Dynamics 365 and Salesforce CRM solutions, we have conducted numerous deployment projects and can provide you with extensive feedback.
The TVH Consulting group now brings together more than 400 employees who provide a comprehensive response to our clients’ IT challenges and preserve the expert commitment that has made our success for 20 years.
Don’t wait any longer, contact us!

CRM Solutions: Optimize Your Customer Relationship with Our Microsoft & Salesforce CRM Experts

CRM Solutions: The Answer to Your Customer Relationship Challenges