Project background and main business challenges
A long-standing family firm, Nigay, specializing in the manufacture of caramel confectionery, has been operating from the town of Feurs, France for 165 years. Always keen to pass on its expertise, Nigay is currently being run by the sixth generation of the family. Recognized by artisan producers and the agri-food industry alike, this same expertise means that 67% of its revenue comes from exports, both within Europe and from the wider world.
The company has differentiated by developing various forms of caramels such as flavored and colored caramels, specialties and burnt sugars (liquid, paste, powder or chips).
Nigay’s watchword is stay up to date to stay on top, and to maintain its position as leader on the European market, Yves and Henri Nigay appointed TVH Consulting to undertake the integration of their SAP ECC6 ERP system. The aim was to have a system that matched Nigay’s ambitions, and those of its customers, such as globe-spanning producers Coca-Cola and Nestlé.